• Products are delivered exclusively in the geographical area determined in Article 4 “geographical area” of these Terms and Conditions, i.e. the United Arab Emirates. Products will be delivered to the address indicated by the Client at the time of the Order.
  • The Client will provide a full and complete address to ensure on-time delivery. Orders may not be delivered to PO Boxes, APO/FPO or any address outside the United Arab Emirates.
  • The shipping charges applied to the Order depend on the Order and the transport costs specific to each delivery:

    - for any Order in below AED 150, the standard shipping costs applied are AED 20;

    - for any Order in below AED 150, the express shipping costs applied are AED 25;

    - for any Order above or equal to AED 150, the shipping is FREE;

    Delivery consists of the transfer to the Client of the physical possession or control of the Product.

    • The Company shall not be liable for any delay in delivery and the consequences that may result from it. In the event the package is returned to the Company, a second delivery will be made at the Client’s expense. If the package is returned to the sender again, there will be no new shipment and the additional delivery charges will be deemed to be acquired by the Company.

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